PLOTTING ROUTE…
Charting the next waypoint.
PLOTTING ROUTE…
Charting the next waypoint.
Technology consulting · Austin, TX
Pathway Consulting maps, builds, and secures the route from where your systems are to where your business needs them to be. We’ve been navigating organizations through technology change since 1999.
WPT 01 — Practice areas
Every engagement moves along the same line — from where you are to where you’re going. These are the places we do our best work.
HIPAA-compliant AI automation for medical practices, enabling secure processing of sensitive health data.
Explore stationVoice agents answering patient calls. Automated chart prep. Referral routing without the fax machine. All of it inside a compliance boundary we design, document, and defend.
Comprehensive training programs to upskill your team on modern technologies and best practices.
Explore stationStreamline operations with intelligent automation solutions that reduce manual effort and increase efficiency.
Explore stationProtect your digital assets with robust security assessments, implementations, and ongoing monitoring.
Explore stationTransform legacy systems into modern, scalable architectures using cloud-native technologies.
Explore stationWPT 02 — How an engagement runs
Twenty-seven years of engagements distilled into four legs. You always know which leg you’re on and what the next waypoint is.
LEG 01
We map what actually exists — systems, data flows, risks — not what the last vendor’s diagram claimed.
LEG 02
A route with named waypoints, costs, and fallback positions. You approve the map before anyone moves.
LEG 03
We build and migrate in increments that keep the business running. No leg ends without a working system.
LEG 04
Documentation, training, and monitoring. Your team holds the map when we leave — that’s the point.
WPT 03 — Completed journeys
MANUAL PAPERWORK→HEALTHCARE AI
Deployed AI-powered document processing for a medical group, automating patient intake and records management while maintaining strict HIPAA compliance.
ON-PREM LEGACY→MODERNIZATION
Migrated a Fortune 500 company's legacy infrastructure to a cloud-native architecture, reducing operational costs by 40%.
WPT 04 — Equipment manifest
Cloud when it serves you, your own datacenter when it doesn’t. Most of this gear runs either place — and we prove it daily on our own on-premise cluster.
| Gear | Runs | Since |
|---|---|---|
| Linux | BOTH | 1999 |
| Docker | BOTH | 2015 |
| Kubernetes | BOTH | 2017 |
| OpenShift | ON-PREM | 2020 |
| AWS | CLOUD | 2012 |
| Azure | CLOUD | 2014 |
| PostgreSQL | BOTH | 2003 |
| Redis | BOTH | 2016 |
| Kafka | BOTH | 2018 |
| Python | BOTH | 2005 |
| Node.js | BOTH | 2012 |
| React / Next.js | BOTH | 2016 |
| TypeScript | BOTH | 2017 |
| Go | BOTH | 2019 |
| n8n | ON-PREM | 2023 |
| Claude API & Agent SDK | CLOUD | 2024 |
| Intelligent chat agents | BOTH | 2024 |
| Retell AI | CLOUD | 2025 |
Our first bet, made in 1999: open systems would win. Every expedition since has stood on it.
“Works on my machine” stopped being an acceptable answer. The same artifact from a laptop to production.
Standard issue on every modernization. We run it in client clouds and on our own metal, daily.
Kubernetes for the enterprise datacenter — when the workload can’t leave the building and the auditors want guardrails.
First crossing in 2012, back when recommending the cloud was still a career risk. It isn’t anymore; neither are we.
The right answer when the client’s world is Microsoft. We don’t fight gravity; we route with it.
Twenty-plus years and it has never lost a byte we cared about. The default system of record on every route.
Cache, queues, and session state — the fast layer that keeps microservices feeling instant.
When systems stop calling each other and start publishing events, architectures stop being brittle. The backbone of our microservice work.
The glue language ordinary teams can read. Most automation engagements start here and stay maintainable.
Integration services and APIs, one language shared with the front-end team.
Our front-end default. Plenty of these arrived as aging Angular apps — they left as Next.js, server-rendered and fast.
Types across the whole stack, so refactoring stops being archaeology.
Small, static, fast — for the services that must not wake anyone at 3am.
The workflow engine behind our automation practice — self-hosted on our own cluster, so client data stays on client terms.
The judgment in the loop. We build agentic systems that plan, use tools, and know when to hand the call to a human.
Front-line support automation that answers instantly, escalates gracefully, and leaves a transcript your team can audit.
The voice that answers a clinic’s phone — inside the compliance boundary, with a human one hand-off away.
A 30-minute conversation is enough to sketch the first draft of your route — where you are, where you need to be, and what's standing in between.
Plan your route